Grubhub missing food reddit. One of those or a combo of them will get you blocked. There are drivers that are doing multiple app-deliveries while working. Ask for a supervisor to escalate. I drive for grubhub and the delivery company does 'take Average tip in a resturant is 15-20% of the order. I am on all three apps and I found this to be the case. They will refund your money ASAP. I know on DoorDash your rate drops or something. Grubhub takes my order, picks up my order and (sometimes) delivers my order. There were 3 other drivers waiting in that restaurant along with customers. This is what keeps their delivery costs lower, and it’s why Grubhub charges higher delivery fees. So you have to rush to make Grubhub orders if you don't want to screw over the drivers, because they might show up damn near instantly. Edited the order 5 mins later to add 1 additional item. I ask Grubhub to contact the driver after telling them they lied to me. I've added large tips ahead of time and got crappy drivers, spilled/messed up food. That’s like me - changing your oil - and giving the customer a funnel and telling them to pour their own oil. We agreed grubhub delivery happens for two specific meals every week and that is it. Out of nowhere, my account was deactivated with no email and no explanation. MythmoorXype. 5. Share. And on GrubHub in particular, once an order is either accepted, or accepted and the driver is at the restaurant, there’s a way to see the tip the person left at that point. Grubhub seems to have the least options. They have excellent map system, and the deliverers call me only once, i. My area is pretty slow for GH, that contribution pay comes in clutch. I arrive at the KFC, they're making my food, and then a manager comes up and says they're out of mac and cheese. . Reply. 5 hours to get my house. Too bad grubhub jacks up prices 15-30%. The entire experience is typically poor. Does Grubhub automatically remove the driver tip whenever there's an order issue like missing items? Enjoy unlimited $0 delivery fees, 5% back on pickup, and so much more!"You will not be charged a monthly membership fee during your free trial of Grubhub+ which will end on September 12, 2024. Then, Grub Hub has the audacity to let drivers do multiple orders simultaneously Need a sanity check. But both orders added up to $20 for me, and one tipped $9. What's also fun is when your three year old I can’t believe it. And I also think if people are tipping less or not tipping at all because they are struggling then you probably can't afford to be using the service. The /r/FastFood subreddit is for news, reviews, and discussions of fast food (aka quick-service), fast casual, and casual restaurants -- covering everything fast food from multinational chains, regional and local chains, independent and chain cafeterias and all-you-can-eat restaurants, independent and chain diners, independent hole-in-the-wall restaurants, convenience store and gas station We would like to show you a description here but the site won’t allow us. . But I recently quit my job and am going about a month without another paycheck. What in the GrubHub just came with my food? The best part of that whole manifesto: “we are both at fault in this matter”. Pickup or delivery from restaurants near you. Every phone call it was said there was an hour wait. If it’s fast food they are usually sealed in the bag. ) Possibilities are endless, it can easily be a mistake if the drivers aren't paying attention to the specific address they are delivering to. However, since someone is delivering it to you, you should tip at least $5. Found info below on web: “You can contact Grubhub customer service by calling +1 877-585-7878, emailing help_me@grubhub. Jul 30, 2021 · 1. If there is an issue with an order, such as missing items, incorrect items, or late delivery, customers can contact 0983-1229-061 Grubhub's customer support to request a refund. As there was no option on the site to say, "I never received my order" only "Missing Item (s)". I'm sorry you had a bad experience but maybe if you keep using it you'll see it's pretty good most of the time. 15 cents. I ordered a pizza on doordash once AND GAVE THE PERSON A $7 TIP and it took an hour and 45 minutes for it to be delivered, i saw on the app that the driver was at walmart shopping for 50 minutes after they picked up my food, then they left it in a puddle of mud outside and there was a slug on the pizza box and the food was freezing. 97 ratings. 13 votes, 28 comments. With a place for every taste, it’s easy to find food you crave, and order online or through the Grubhub app. Is my food getting eaten by drivers or are the restaurants constantly screwing up? Is there a glitch in the app sending me the wrong peoples profiles? It’s getting old. Reported to GrubHub through chat and they didn’t give a flying fuck about the driver’s misconduct but did offer to refund me for missing items. Usually I would cancel far away orders, but for this one I said sure, I'll take this since it's $20. Fast food places, do your f—king job. All the dude had to do was tell me what's going on. 2. But for things that you pay with your credit I really liked grubhub and have been driving for them for a year and Uber and DD for about 3 years. Usually when I accept a GrubHub order I’m in the restaurant 5 to 10 minutes whereas on DoorDash it’s pretty much grab and go for the most part. I got some food and a coffee, got the food but no coffee. A lot of restaurants will forget. Missing items. 1 being the undesirable order that’s been getting declined nonstop and 1 being a very well tipping order. You place an order so you can have something for your lunch break. But I don't agree with GrubHub lowering their base pay and taking away bonuses. : r/grubhubdrivers. A sub for GrubHub drivers and people of similar interest. You can call again and ask to speak to a a manager or ask to speak to someone that Hello, I have a question. $9 Service Fee and $3. I was missing an apple pie which was about $2. My household orders a lot of food, everyday at least. Note anytime you complain about anything the only person that gets punished is the driver. They took over 1. I think a tip of at least 8 or 9 dollars or 20% of the order total if the order is on time and complete. com, or visiting the Grubhub help center. Chinese • See menu. Restaurants need to charge more on Grubhub because they are charged nearly 40% per order by Grubhub! I reported my food missing and the refund was in process before I got back to my apartment after trying to figure what happened. I ordered from Wawa. I started at 6 and got abs order 6:05, was at the restaurant by 6:10-6:15. I've never had to dispute charges from GrubHub. Especially the apartments, as someone who has ordered food and personally delivered from the apps, as a customer I had people who delivered food that were lost when it came to delivering at my apartment and I would have to go out and find them even after Having a block and going available/unavailable the entire time, then grubhub giving payment adjustment will make you lose scheduling. If you got the wrong food, that's the fault of the staff at the restaurant. I've used this service multiple times and have had my food stolen by drivers on more than on occasion. Maybe because that is as high as the average employee over there can count. GrubHub or any kind of food delivery is a luxury not a necessity. If your order is wrong or items are missing, directly contacting the restaurant might be quicker for resolution. 30–40 min. ago. I ordered a drink by a pickup Cafe I deliver for grubhub and my auto insurance is $57 a month for reasonable coverage, and adding coverage while delivering will cost me about $15-20 additional a month. For Grubhub issues, calling their customer service at (1)-877-585-1085 for a refund or re-delivery is the way to go. I then immediately texted the Grubhub customer saying “finishing another delivery on another app but will only take few minutes. Their cs is pretty good and compassionate. 49, add in sales tax of $1. Amazon Prime now comes with free Grubhub food delivery. Carla says: Joshua, the store manager store #3468 is an exceptional example of the dying art of great customer service! For whatever reason there is a glitch IT wise, between this store and Grubhub and certain items such as spring rolls, firecracker shrimp crab Rangoon’s and Grubhub fckn stinks. If Grubhub has any questions regarding your integrity, they can email you or your driver specialist can reach out to you. ” I get a text message from Grubhub saying the order will be ready between 1:15-1:25pm… I thought maybe this is just a glitch, so I checked my email and sure enough there was a email from Grubhub saying I ordered 65$ worth of chipotle for delivery in New York. Fast food places, I give them no excuse. I live in Chicago mind you. When the restaurant gets the order from Grubhub the cashier/server or FOH (people that work in the front) can make sure you have the extras you want. Doordash I don’t know. 45 minutes later the driver showed back up and said he saw it was not delivered and found the coffee and drove it back over. 99 delivery. Some orders that don’t pay enough for the time and effort end up never getting delivered. I was once got a text after delivery and claimed half of the food dgeorg38. 2 2. The customer care team is available 24/7. By the time my overpriced (Grub Hub tax) food arrives it's refrigerator cold. And i know it's popular over there and in Philly too. Yes, I have several ad blockers on Chrome. You can not block specific people from ordering food from your restaurant. I tipped $6 on $30 order. $0. Does anybody know how to order food from Uber eats, grubhub, or doordash and get it free or at a discounted price? I think we are all struggling. So when a meal is missing, "giving me a refund that may take 5 days to be reimbursed" is not an option. All of the drinks in the group order were missing. I do UberEats on the side sometimes but have been ordering food because I have hella homework and assignments to do. It feels great getting penalized for other people’s fuckups. I’m an old auto mechanic. The restaurant will ban you aka cancel any more orders you make. So weird because once I had to mention the frustration and the restaurants say they have no affiliation with Grubhub. Placed an order for 4 items. The biggest tip I can give you is to schedule yourself. Yes please check reviews to make sure you really want to order from there. I read through the document discussing the terms of the merger, but I found no mention of a stock split. So I’m wondering if that also applies to like uber eats/Grubhub etc. Pack an extra meal for work. I wrote to Grubhub about the issue, doubt I will hear back. ) "If you hit Order Received -> Leaving too early too often, you might be deactivated" Once it leaves the restaurant it’s grub hubs responsibility. Grubhub screwed up on my order big time. Grubhub order with horrible smell of smoking. When you order delivery . now i’m not saying you do this but saying you didn’t get it does affect us and we hate that bc 99. Whichever cost more. General rule of food safety is that prepared food is good at room temp up to 4hrs. Log In / Sign Up Now the minimum is $3. The restaurant is like 10 min away tops. Nov 10, 2022 · You can request a refund on GrubHub simply by calling the customer service phone number 1 (877) 585-7878. They refuse to have the missing items resent. 22 the total is $25. As a Customer - Grub Hub sucks. Reported the coffee missing and it was refunded. They can often rectify the mistake faster. Of course no one takes the order unless you pre-tip and you just have to hope for tip worthy service. Whenever adblock is on paypal disappears. I just moved to Austin and a $6 meal comes out to $25 total, delivery fee is $5. And then often they don't and the food gets cold Scheduled myself for 2 hours. Technically a manager could call DD and request a partial refund to a customer BUT it’s very time consuming, sometimes the order numbers don’t make sense and all the while you’re talking to a call center that’s no better than what a customer would call in to. The app is requiring me to take a picture with every delivery. Because of timing and distance, GrubHub will always choose the driver furthest away in order to justify base pay. Anyways, back to DoorDash and ubereats Grubhub is also poor from the side of the food service workers making the orders - they simply do not follow their own estimates for when the driver will show. There's literally a bright red message at the top of the order that says it contains drinks. Reply reply. Animals and Pets Anime Art Cars and Motor Vehicles Crafts and DIY Culture, Race, and Ethnicity Ethics and Philosophy Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, Writing, and Literature Religion and Spirituality Science Tabletop Games Subreddit dedicated to the news and discussions about the creation and use of technology and its surrounding issues. Yes it goes on a hidden metric about late delivery, and if it happens 3 times in a short period they will cause the driver problems. 25 an order to wait 25 minutes at a restaurant then drive 15 more minutes. So I don't do that. , when they are at my apartment to let me know that they are at the location, so that I can come down and pick it up. Award. I don't know. I ordered Pizza Hut and the store forgot my wings so I reported missing items and grubhub just cancelled the order and issued me a full refund, will this reflect on the driver? she was a nice lady and I don’t want her to be affected by it. So if your order is $20, the tip would be $3-$4. Not my fault one order taking a long time delays the second one. The food order is sent before a driver accepts the order. It could also be your location, maybe there aren't as many drivers in your area. 50 on a $35 order. So that first meal should be good for a couple of hours. The threshold is 15 percent of your orders results in refunds. Nothing but a deceitful thieving company. Literally every time I order from somewhere around here I get nothing that I ordered. 99 and a service fee of $7. I used to think people on these subreddits are hyperbolic and overly negative with little substance behind it but now im jumping on the bandwagon. e. If you're on a grubhub order and you go unavailable at pick up you'll be fine. And you get refunded for the order after you complain, but the refund amount was for the Order and not with the processing fee or delivery fee. GH called 2 a high number. A place for GrubHub Drivers! Well it finally happened to me too. If I hit "go back" once I hit the "take a photo" button, it won't do anything until I snap a picture, so I've been taking photos of customers sidewalks or things I see on the way back to my car. I spent hours on the phone with GrubHub and Amazon trying to solve an issue I experiencing re-activating the GrubHub+ promotion through Prime after I let my Prime membership expire, so I wanted to post the solution that a fantastic supervisor (Hi Christine!) discovered for me in hopes that it helps anyone else who is having the same issue. Usually Grubhub has been very helpful if they forget something, but now my account has been blocked for the past 2 weeks due to unusual refund activity. And possibly dangerous. If that doesn't work you can call the backdoor number. 50 Driver benefits (In support of CA prop 22, this payment helps to guarantee minimum wage and healthcare benefits for our driver so they don't have to depend on tips. How are you paying $250 to $500 every month? (As seen on my ring camera) second red flag is that the sticker seal on the bag had been torn open. A lot of these restaurants are increasing the prices on Grubhub, Ubereats, Door Dash, etc to offset their cost for using the services. 99 (or the then-current rate) each month. It blew my mind when I started working here. There is absolutely no reason for a drink to be forgotten thru GrubHub. As a customer, grubhub is completely fine, I had a few issues but things happen and that's that. We noticed February 11th that Grubhub delivery was showing up more and more often with missing items. Enjoy eating the convenient way with places that deliver to your door. They used to tell u when the order is canceled and tell u keep the food or dont go to the restaurant/diner. Minute later, a 3rd missed offer notice and a timeout. Sorry, your driver hid from you for 9 minutes so the food belongs to him now, and your $52 is ours. Mind you, I also tipped the driver $11. Some drivers are not willing to deliver your order cause the restaurant didn't have it on time or the time waiting is too high, etc. yea missing food doesn’t affect us. People are more likely to go online and complain about a bad experience than share an average one. Grubhub isn’t making a huge profit on food like many pizza companies, so the fees are how they stay in This occurs when you delivered an order but the order gets canceled after delivery. Third try ordering through Grubhub every time food was delivered over an hour after prepared. DoorDash only pays per order. When the person who submitted the order went to request a refund, it would only show the items she… Posted by u/AlwaysLupis - 3 votes and 6 comments Food / Restaurants. All I hear about them on reddit is missing food, cold food, absurd prices, delivery is always too late, restaurants hate them. Unless you already delivered the food, then you probably don’t want to answer. Use an insulated lunch box and ice packs to keep things cool. If the tip is low, grub hub may add a minimal bonus in order to sweeten the offer, even though the offer is a total 6 miles for 6 dollars. News about Nashville, TN, USA. Tired of my food being stolen. Vivaldi is the one I use without and I just installed Firefox to see if that would work - did not work in any of them. The problem is the smell of the bag and drink which was rank with the smell of smoking. It’s not my fault each time I have ordered it was a bad experience. Drivers are human garbage. If your GrubHub order is missing food, has an incorrect item, or you never received the order, GrubHub will refund the purchase within five business days. 5 hours to accept more $4 orders. Do I have to tip Grubhub drivers anymore? I was about to place an order on Grubhub and I see that there's a mandatory $12. I don’t understand why the service fee is so expensive to start with, then adding the delivery fee. Worst of all, they ate long distance orders with good money, but they can't be completed and time, effort and money is lost. I was hoping Reddit could help me out with a question have been having recently, with covid and the key cards making it impossible for Grubhub to deliver food ordered from off campus directly to the dorms/suites, is it still possible to order Grubhub and have it delivered on campus? Has anyone tried anything? It was previously trading at $59 per share and today it was merged under "Just Eat Takeaway". Trust us when we say that running a food delivery app has a lot more intricacies and complexities than you could possibly imagine. I ordered from grubhub and got the order fine without anything missing (except for a straw but that's nothing). The problem is DD takes your tips, and the pay is consistently garbage and only 1 in 10 orders are worth taking (where as GH is only about 60% garbage), the only advantage is there are more orders. Hot Chicken, Disc Golf, Music, Traffic. Expand user menu Open settings menu. So I called Grubhub, told them to remove my cards from file. Because of this when there is a missing item it is GH's fault. Missing Food/Wrong Order. But other restaurants the driver definitely needs to see if there are drinks. Have a nice night! I've been missing the "handed to diner" button since late last week. With the Delivery apps I'm not longer limited. If you are not making enough money from just the three food delivery apps or you are not getting enough orders to keep you busy, then get on to other apps like: -Instacart -Shipt -CornerShop -AmazonFlex -Roadie -Wonolo[temp job positions] -Instawork[temp job positions] Then a 3rd, on top of that, where the phone vibrated, but no cowbell, and no yellow ribbon displayed with which to accept the offer with. 50 fee. 9% of the time you did get it and the customer just wants free food. Doordash in my area seems to get more orders, though getting scheduling for it can be difficult too. 7K subscribers in the grubhub community. You’re probably thinking what type of Karen shit are you on. They're all pretty good at being on time. And that’s what’s most likely happening if you’re consistently getting cold food delivered. Driver brought drink after I reported it missing. Not my fault restaurant or traffic is slow. I'm sure after a certain amount, GrubHub is gonna just ban your account and/or IP address. A big part of it was how much we spend on food. I can’t believe it. Wendy’s wasn’t trying to do all that. ADMIN MOD. Once your trial ends, you will be charged $9. forced to accept $3 for premier Driver only to be given 2. • 4 hr. If you order from GrubHub 3 or more times a month it is worth it to save on fees. Your card is there for YOU. Just go available a few minutes after pickup. However, what you can do is instruct your staff that when they see this particular person's order, use your Grubhub account to cancel the order or call Grubhub and ask them to cancel the order. But since the whole tip displays to the driver, if you are a bad tipper your food will stall. •. Though i have only had 3 problems with grubhub and all refunded so far so im not too sure if this was your scenario; they also give nice coupon codes. Did I do the right thing (explanation inside)? Call your credit card company and dispute the charges. GH support sux. So after the restaurant receives the order, the Grubhub driver will receive the driving task. And if they ask why you want to cancel the order, just tell them that this is a problematic customer and you refuse to fulfill I just filed a 'cold food' complaint and apparently got a full refund. BookieBags937. When a driver messes up let’s say the food is cold or he spilled something. I'm sure I'll get some responses along the lines of "It's not that bad just deal with it" but this Sort by: Ok-Application8522. 1. The food is always on time, it's not cold by the time it is delivered unless I'm ordering something on the other side of the city. I usually add to tip if food shows up fast. If you cancel your membership, your benefits will end immediately. 3. Not surprisingly, half the food was missing. The driver still keeps the tip and payout even though they got a refund. GrubHub and Uber eats pays the driver a certain amount per mile and they pay for your time. Like last night, scrolling through me and my wife decided on Thai food, we ordered from a place in Williamsburg Brooklyn and had it delivered to South Brooklyn. barryandorlevon. b) folks, seriously. 49 and the tip of %20 which is $4. I don't want free food, I want edible food at the least!! I have possible solutions but I don't give my solutions for free. Hi, I'm not a driver but a customer that never received his food despite getting a confirmation from grubhub that it was…. They also stack orders at different places so it can blow depending on where you live. a) I don't disagree. Is GrubHub actually worth it in New Jersey? I also deliver in NYC when rush hour ends. Call and explain the situation. ” And it was worked out fine It's more like a cover your ass thing. Yes, Grubhub can refund customers for various reasons. and never receive your delivery. You had multiple refunds, used more than 2-3 different credit/debt cards, had multiple addresses saved, or you reported missing items or orders on their help option in the app several times in the last month. Honestly grub hub is great if you dont always report missing order. And, fast food employees, don’t you dare hand me a f—king empty cup and expect me to do your job. Doordash is big on that. I saw y’all talked about cabs being more reliable than uber. That is not to say don't complain, if you are missing food def call and get that handled, even And when the offer still hasn’t been accepted by a driver,Grubhub will than send an offer to driver containing 2 orders. They are not suppose to do that and from what I understand, they can change the menu prices on their end with the tablet Grubhub provides. It makes the process easier if you cancel the order before calling. Best thing to do is after ordering, give the restaurant a call in a few minutes. I tried to get a refund because a lot of my items were missing but they wouldn’t refund me because they said I had too many refunds in the past. 19 and a condiment which was $0. Part of this is sampling bias. Don’t use grubhub. The driver brought me the wrong order. There are restaurants that have food delivery service and if I called them would say I live too far. Yes you will get in trouble if you request a refund even if your food is stolen. Find great meals fast with lots of local menus. They say they can't get a hold of the driverso did the driver steal my food and I'm out funds until I get the refund? Anyone have any similar problems with Grubhub? If your Grubhub order is wrong, we want to know. Grubhub created another order. I turn adblock off and it comes back. Food Was Delivered Late. The merge was predicted to increase the value of Grubhub stocks to $75 dollars per share, however, the stock price is now $18 dollars per share. It’s needs to be listed in the app. Like a sandwich and salad you can eat for the first meal. Sometimes twice a day. So I got 2 orders for KFC that was 20 minutes way. No reorder for food when GH makes a mistake. Obviously beforehand you want to take them. Almost every meal something is missing and 3 out of 5 drivers are not the ones that are listed on the app. They probably will keep refusing, you can try escalating but they may ban your account. I had to call Grubhub, and they said couldn't reorder it, so they would credit my account. I should have specified, don’t take customer calls after you hit delivered. You’re better off it wasting even a penny on this shit. Sometimes they receive up to 2 orders at the same time (from Grubhub, idk how other apps work). They pick up the food and either sit at the restaurant's parking lot for 15 mins (hoping you'll cancel) or they'll drive to the other side of town, no In Fact it is a health code violation, especially if the bag is sealed. This is ridiculously high and expensive. I will update you again. I was finishing an Uber delivery and had a Grubhub delivery around the corner. Reach out to Customer Care via chat and be sure to have your order number so we can help right away. GrubHub gives priority to drivers that are scheduled for blocks, and a lot of drivers in this Reddit ignore that fact. If it’s not listed in The drivers app and it’s included with ur meal we won’t know that. -. Is Ithaca to go…. Got my 2nd violation for a high number of reassignments. And since people are ordering directly from the company for pizza delivery, they don’t have to give a cut to a 3rd party delivery company. They probably issued a full refund Lots of ppl steal others meals from the shelf. Seriously this company sucks now. The GrubHub mc_fli. So we started keeping track. One lady on the register and answer phone calls. I’d honestly be fine with getting the wrong thing. And then save the soup and other snacks for later. Not my fault computer decided to reassign. , At least you can decline in DD and keep top dasher status work anytime you want vs. churningtildeath. u/Effective_Pen7447. Explore restaurants that deliver near you, or try yummy takeout fare. Maybe you want something off campus and don’t wanna drive, doesn’t matter just don’t make the same mistake as me. It just depends. hr qs im hx pf fh xc pb ek uz